cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Khoros Care Blog - Page 2

Khoros Staff

Join us for a webinar and live Q&A, to learn practical strategies and recommendations to best support your customers during a public health crisis.

Read more...

Read more
Labels (1)
4 6 1,676
Khoros Staff

We partnered with Kate Leggett from Forrester Research for a discussion on modernizing customer service centers. Watch the video to learn how digital is changing your customer care organization.

Read more...

Read more
Labels (1)
1 0 474
Khoros Staff

We are thrilled to announce today’s release of Khoros Bot, our chatbot now available in Khoros Care.

Read more...

Read more
15 8 2,301
Khoros Staff

Beginning March 4, 2020, businesses will have up to 24 hours to respond to a customer on Facebook Messenger. Here's what you need to know.

Read more...

Read more
Labels (2)
5 8 3,757
Khoros Staff

Every Social Care team should be prepared for an unexpected spike in inbound contact volumes. Whatever the cause, it is crucial that you anticipate the spike, prepare a plan to address it, and review the outcome once things calm down again. 

Read more...

Read more
Labels (2)
Tags (1)
5 0 164
Khoros Staff

In early February, Khoros Care will need significant downtime to make important infrastructure updates. This article provides more information about the downtime and supporting resources. 

Read more...

Read more
Labels (1)
2 0 1,016
Khoros Staff

Po.st has recently informed us that they are no longer supporting their link shortening (and link shortening analytics) services. 

Read more...

Read more
Labels (2)
1 0 967
Khoros Alumni (Retired)

We live in an increasingly mobile world, and Khoros has overhauled its two flagship mobile apps.

Read more...

Read more
2 0 645
Khoros Staff

Join us for The Bot Balancing Act webinar on Wednesday, December 4 at 10 AM CT and let our industry experts Reply.ai, in a conversation with Khoros, provide information on:

  • How do I navigate the AI landscape?
  • What are best practices in integrating Bots?
  • Which channels? What metrics? Where do I start?
  • How does Khoros support Bots?

Register here! 

Read more
Labels (1)
0 0 672
Khoros Staff

Step by step guide on setting up a pilot program to test Push-Next performance

Read more...

Read more
Labels (3)
Tags (1)
5 0 165