With the addition of TikTok’s moderation in Khoros Care, brands can now moderate their public comments on their owned videos in Khoros. by | 6 | 2 | |
Your agent’s experience can make or break your customer satisfaction. Learn how to fully utilize Khoros for your Customer Care agents. by
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Humans built Artificial Intelligence to reduce mental work. Khoros built A.I. to reduce customer and agent mental stress. by
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Self-service goes beyond relieving your support team’s workload. by
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In this blog, I am going to answer some questions we get from many of our customers. What is asynchronous vs. synchronous? How do I forecast staff for each type of channel? What do... by
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