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Khoros Care is an industry leading platform for connecting brands to customers in their preferred messaging channels. This space is for anyone looking to innovate better customer experiences and more efficient operations.

Let's talk about rich channels, transforming contact centers, and chatbots and AI!

Home to best practices, success stories and product roll-outs for Khoros Care.
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KatieD
We are thrilled to announce today’s release of Khoros Bot, our chatbot now available in Khoros Care. Building on the intelligence in Khoros Care today--like automatically flagging ...
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JoshSn
The best chatbots are fail proof. Not because they're futuristic super computers — but because they know their limits and when to hand off to human agents. We're talking with Rob L...
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JoshSn
Today, we're excited to announce Google's Business Messages is now available within Khoros Care! The new channel makes it easy for customers to initiate rich messaging conversation...
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CoryD
Many will judge your brand based on their first engagement with care agents, who are in that very vital moment, the face of the brand. Utilizing and understanding the strengths and...
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SheetalK
What change is Facebook making? Facebook is rolling out Two-Factor Authentication (2FAC) as a requirement for Facebook Business Manager starting on Tuesday, May 19th. Is there any ...
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