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Home to best practices, success stories and product roll-outs for Khoros Care.
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DaveGal
*Update as of January 15* Good news! Our engineering team worked hard to find an alternate solution to minimize the downtime required during the early February release. Because of their diligent efforts, we now estimate that it will require less than...
by Khoros Staff DaveGal Khoros Staff in Khoros Care Blog posted 2 weeks ago
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DaveGal
We have been investigating issues regarding the Po.st link shortening service in our products. We have just been informed by the Po.st service brand owner (RhythmOne) that they are no longer supporting the Po.st link shortening service or related ana...
by Khoros Staff DaveGal Khoros Staff in Khoros Care Blog posted 2 weeks ago
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JosephSp
We live in an increasingly mobile world, and Khoros has overhauled its two flagship mobile apps: Khoros Care (previously Lithium SMM) Khoros Marketing (previously Spredfast Conversations) Above: new iOS app icons There are three key areas where you w...
by Khoros Staff JosephSp Khoros Staff in Khoros Care Blog posted 12-13-2019
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KatieMa
Join us for The Bot Balancing Act webinar on Wednesday, December 4 at 10 AM CT and let our industry experts Reply.ai, in a conversation with Khoros, provide information on: How do I navigate the AI landscape? What are best practices in integrating Bo...
by Khoros Staff KatieMa Khoros Staff in Khoros Care Blog posted 11-26-2019
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SheetalK
In early May, we announced exciting news that the user interface of Khoros Care (formerly Lithium SMM/Response) will be getting a visual refresh. Your agents will see the updated UI when they log in on Thursday morning, July 25th. We expect the updat...
by Khoros Oracle Khoros Oracle in Khoros Care Blog latest reply 09-24-2019
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