Join us for The Bot Balancing Act webinar on Wednesday, December 4 at 10 AM CT and let our industry experts Reply.ai, in a conversation with Khoros, provide information on: How do I navigate the AI landscape? What are best practices in integrating Bo...

I got a question recently about how to use author tags to filter data in analytics, and I thought I'd create this short video to show how you can do this. A key thought to remember is that tags on authors are used to filter conversations / posts just...

As part of Facebook’s commitment to user security and privacy, they have been making changes to APIs and infrastructure that all third-party apps use. As part of this ongoing effort, we will be making a necessary backend update on December 9th. At th...