Khoros Care

Home to best practices, success stories and product roll-outs for Khoros Care.

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Webinar: Hold the phone! How modern contact centers are going digital [Announcing] September Care Webinar Hold the phone! How modern contact centers are going digital. Call centers have been around for almost 60 years. Although many have been rebrand... by LisaBo in Khoros Care Blog Blog Best Practices Conferences Events & Webcasts Customer Stories	0	0
[WEBINAR] Bots, conversation design, & Google's Business Messages The best chatbots are fail proof. Not because they're futuristic super computers — but because they know their limits and when to hand off to human agents. We're talking with Rob L... by JoshSn in Khoros Care Blog Blog Best Practices Conferences Events & Webcasts Digital Customer Experience Strategy	2	1
How we created Maia Hi! My name is Travis. I lead the team that created Maia, the Khoros chatbot. It’s pronounced MY-uh, in case you were wondering. Maia is Khoros’s new virtual guide, assistant, and ... by TravisB in Khoros Care Blog Blog Best Practices Modern Chat	13	3
Introducing Khoros Bot Today We are thrilled to announce today’s release of Khoros Bot, our chatbot now available in Khoros Care. Building on the intelligence in Khoros Care today--like automatically flagging ... by KatieD in Khoros Care Blog Blog Digital Customer Experience Strategy Khoros Care New Feature	15	8
Launching Google's Business Messages in Care Today, we're excited to announce Google's Business Messages is now available within Khoros Care! The new channel makes it easy for customers to initiate rich messaging conversation... by JoshSn in Khoros Care Blog Blog Digital Customer Experience Strategy Khoros Care New Feature	2	0