cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Khoros Care is an industry leading platform for connecting brands to customers in their preferred messaging channels. This space is for anyone looking to innovate better customer experiences and more efficient operations.

Let's talk about rich channels, transforming contact centers, and chatbots and AI!

Home to best practices, success stories and product roll-outs for Khoros Care.
67 posts
Category Activity
Create New Post
JoshSn
Today, we're excited to announce Google's Business Messages is now available within Khoros Care! The new channel makes it easy for customers to initiate rich messaging conversation...
2
0
CoryD
Many will judge your brand based on their first engagement with care agents, who are in that very vital moment, the face of the brand. Utilizing and understanding the strengths and...
2
0
SheetalK
What change is Facebook making? Facebook is rolling out Two-Factor Authentication (2FAC) as a requirement for Facebook Business Manager starting on Tuesday, May 19th. Is there any ...
1
0
DaveGal
We are excited to launch NPS/CSAT Customer Feedback for Khoros Care. This feature allows brands to survey customers to quickly assess quality of service at the conclusion of a conv...
2
0
KatieD
In this COVID-19 crisis, your customer service volumes are higher than ever and crashing many call centers. With contact center and support teams shifting to remote work, you need ...
8
2

Category Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.