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Khoros Communities Blog

Khoros Communities Blog
Your hub for Khoros Communities analytics, tips, product features, and customer success stories.
Khoros Oracle

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Your anonymous and passive visitors generate value for the Community. Remember, the 'Silent Majority' can have a huge impact

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Khoros Oracle

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How can you convince leadership within your brand to launch an Online Community initiative?  More importantly, what should you have immediately at the ready when they object to your big idea for transforming the brand's digital customer experience? 

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Khoros Oracle

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The Online Community Journey can be arduous.  Is your business even qualified to give it a try?

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Khoros Staff

As we finish the first half of the year and enter the second, let’s review where we are and also take a sneak peek into some exciting things on the anvil.

With new ways to drive user engagement, more efficient ways of community management, advanced analytics and a completely re-imagined community experience, this is an exciting time for Khoros Communities.

Let's dive in!

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Khoros Staff

AryannaK_0-1627315400203.pngFor our third installment of this Blog Series we discuss the launch day of Titans and what engagement has looked like with this community in practice. 

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Khoros Staff

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For our second installment of this Blog Series we describe the process of getting ready for the launch of Khoros’ user recognition program, Titans. 

 

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Khoros Oracle

member spend.pngCommunity Members do spend more than non-Community Members!  Although it can sometimes be arduous to prove this particular Value Story, the excitement it can ultimately generate within a brand's senior leadership team makes it worth the effort. 

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Khoros Oracle

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Calculating just how many contacts to your Support Center have been deflected by Community is easy!  There is a standardized formula, and you can apply the formula via a basic survey and a few simple Community metrics. 

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Khoros Oracle

business value.pngMeasuring Business Value within Community has never been as easy as it is today

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Khoros Staff

Learn about how to monitor community billing metrics and how they trend against the contract values.

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