Khoros Communities Blog - Page 2

Communities are full of great stories, but are your customers aware of these stories? Syndication can make sure your best stories are also the easiest to find.

It’s hard to tell sometimes if your FAQs are A) working to deflect support requests and B) useful or interesting to your customers.  This is probably why FAQs frequently fall to the bottom of the “To Do” list for your marketing and support teams. Community Syndication brings an easier, better way to manage FAQs that guarantees they are relevant, useful, and can update quickly with changing user needs - such as in a crisis. 

Keep communities fresh with Content Archive

To protect your community from becoming a distribution point for malicious software, Khoros’s Real-Time Virus Scanner (RTVS) service checks for viruses in files attached to posts. This service will be enabled for all communities by default. 

Please read below for enablement details

There are some changes coming to the Khoros Communities release and upgrade cadence.  Read on for more details.

On 4 February, Google is rolling out a new security update that will change how 3rd party cookies are handled in the Chrome browser.  Other browsers are more than likely to also follow suit.

Last week we hosted a webinar showcasing our latest Community technology innovations designed to help customers build more community, everywhere.

Bringing people together as a community is what Khoros is all about. Over the past few years, we have built products that extend Community outside of our platform using our ActiveCast technology. Building off of that foundation, we’re excited to announce the first component in our next generation of Community Syndication, Q&A Syndication.

Editor v2 takes a big step forward in providing community users with a contemporary message editing experience. Read on to learn about all the message editor improvements.