Public

Khoros Communities Blog

Khoros Communities Blog
Your hub for Khoros Communities analytics, tips, product features, and customer success stories.
Khoros Oracle

Health & Wealth 1.png

Benjamin Franklin has a few thoughts on Community

Read more...

Read more
Labels (2)
2 0 65
Khoros Oracle

Title Cards (4).png

Your anonymous and passive visitors generate value for the Community. Remember, the 'Silent Majority' can have a huge impact

Read more...

Read more
5 3 741
Khoros Oracle

snowplow.png

How can you convince leadership within your brand to launch an Online Community initiative?  More importantly, what should you have immediately at the ready when they object to your big idea for transforming the brand's digital customer experience? 

Read more...

Read more
Labels (3)
5 0 456
Khoros Oracle

Do you deserveit_.png

The Online Community Journey can be arduous.  Is your business even qualified to give it a try?

Read more...

Read more
Labels (2)
6 2 559
Khoros Staff

As we finish the first half of the year and enter the second, let’s review where we are and also take a sneak peek into some exciting things on the anvil.

With new ways to drive user engagement, more efficient ways of community management, advanced analytics and a completely re-imagined community experience, this is an exciting time for Khoros Communities.

Let's dive in!

Read more...

Read more
Tags (1)
41 6 2,932
Khoros Staff

AryannaK_0-1627315400203.pngFor our third installment of this Blog Series we discuss the launch day of Titans and what engagement has looked like with this community in practice. 

Read more...

Read more
Labels (2)
4 0 322
Khoros Staff

AryannaK_0-1624979227204.png

For our second installment of this Blog Series we describe the process of getting ready for the launch of Khoros’ user recognition program, Titans. 

 

Read more...

Read more
Labels (2)
3 1 438
Khoros Staff

AryannaK_0-1623254275399.png

In this Blog Series we describe the process of revamping Khoros’ user recognition program, Titans. We hope that by sharing the background and process we went through to build Titans, we’ll give you inspiration and tips for your own user recognition programs. 

Read more...

Read more
Labels (1)
  • Strategy

13 3 1,327
Khoros Oracle

member spend.pngCommunity Members do spend more than non-Community Members!  Although it can sometimes be arduous to prove this particular Value Story, the excitement it can ultimately generate within a brand's senior leadership team makes it worth the effort. 

Read more...

Read more
Labels (3)
6 4 1,143
Khoros Oracle

costsave.png

Calculating just how many contacts to your Support Center have been deflected by Community is easy!  There is a standardized formula, and you can apply the formula via a basic survey and a few simple Community metrics. 

Read more...

Read more
Labels (3)
11 17 2,865