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Khoros Communities Blog

Khoros Staff

Have you ever wondered how you could summarize the Community Success with a single, easy to measure and really meaningful KPI that everyone can understand? 

#1 Community KPI.png

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Khoros Alumni (Retired)

Over the past month, Khoros has released some great enhancements to our search analytics.

With these enhancements, you can,

  • Understand the effectiveness of the returned search results
  • Understand customer intent by viewing the top results clicked after a search 
  • Measure the effectiveness of Promoted content
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