Khoros Communities Blog

Learn about how to monitor community billing metrics and how they trend against the contract values.

Have you ever wondered how you could summarize the Community Success with a single, easy to measure, and really meaningful KPI that everyone can understand? Learn how here!

Email notifications play a crucial role in generating engagement by bringing traffic back to the community. Learn how Email Metrics in Community Analytics lets you measure the efficacy of your email notifications.

4 Content Metrics and 4 Search Metrics, Community Analytics Best Practices You Don’t Want to Miss!

Over the past month, Khoros has released some great enhancements to our search analytics.

With these enhancements, you can,

• Understand the effectiveness of the returned search results
• Understand customer intent by viewing the top results clicked after a search 
• Measure the effectiveness of Promoted content