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Khoros Communities Blog

Khoros Communities Blog
Your hub for Khoros Communities analytics, tips, product features, and customer success stories.
Khoros Oracle

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Benjamin Franklin has a few more thoughts on the subject of 'wealth'

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Khoros Oracle

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Benjamin Franklin has a few thoughts on Community

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Khoros Oracle

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Your anonymous and passive visitors generate value for the Community. Remember, the 'Silent Majority' can have a huge impact

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Khoros Oracle

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How can you convince leadership within your brand to launch an Online Community initiative?  More importantly, what should you have immediately at the ready when they object to your big idea for transforming the brand's digital customer experience? 

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Khoros Oracle

member spend.pngCommunity Members do spend more than non-Community Members!  Although it can sometimes be arduous to prove this particular Value Story, the excitement it can ultimately generate within a brand's senior leadership team makes it worth the effort. 

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Khoros Oracle

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Calculating just how many contacts to your Support Center have been deflected by Community is easy!  There is a standardized formula, and you can apply the formula via a basic survey and a few simple Community metrics. 

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Khoros Staff

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With insights and feedback uncovered during interviews with Community Managers and Developers over December, January and February, we're making improvements in key areas we identified. 

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  • Best Practices

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Khoros Oracle

business value.pngMeasuring Business Value within Community has never been as easy as it is today

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Content Coordinator

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New to Khoros Communities? Looking to establish community Rewards? This series is for you!

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Khoros Staff

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In the last blog post, we wrote about designing the community for effective rewards and recognition, starting with the user's successful first visit to the community.  Now, let’s take a look at building a recognition program for your valuable users and superusers.

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