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Khoros Communities Blog

Khoros Staff

Have you ever wondered how you could summarize the Community Success with a single, easy to measure and really meaningful KPI that everyone can understand? 

#1 Community KPI.png

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Khoros Staff

Communities with measurable strategies drive customer experience, product use, and operational efficiency. Hear more about how Khoros Customer Communities compare to other advanced communities in our upcoming webinar with Rachel Happe from The Community Roundtable. Register below. 

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Khoros Staff

This article explains our new Business Value framework with links to the white papers and calculators for more in depth knowledge and your own experimentation.

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Content Coordinator
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Content Coordinator
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Khoros Staff

It’s hard to tell sometimes if your FAQs are A) working to deflect support requests and B) useful or interesting to your customers.  This is probably why FAQs frequently fall to the bottom of the “To Do” list for your marketing and support teams. Community Syndication brings an easier, better way to manage FAQs that guarantees they are relevant, useful, and can update quickly with changing user needs - such as in a crisis. 

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Khoros Staff

This blog entails the best SEO practices implemented by Khoros Platform.

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Khoros Staff

Tips for simplifying community management and moderation with manage view.

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Khoros Staff

Every activity has to go digital now, but some of the most impactful parts of events are the informal interactions. How can you move to virtual without losing that? Hint: a community helps. 

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Khoros Staff

Like many companies, you are probably getting slammed by a ton of new customer questions around this current crisis. We have been working closely with some of the biggest, most critical companies in the world over the last few weeks to help them optimize their digital care and communities, and we wanted to share some of the insights with everyone. 

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