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Khoros Communities Blog - Page 2

Khoros Communities Blog
Your hub for Khoros Communities analytics, tips, product features, and customer success stories.
Khoros Staff

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In the last blog post, we wrote about designing the community for effective rewards and recognition, starting with the user's successful first visit to the community.  Now, let’s take a look at building a recognition program for your valuable users and superusers.

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Khoros Expert

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Success Rate is a simple metric that provides actionable insight to help you improve customer experience and drive ROI for your community. Here are 5 easy ways to improve it.

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Khoros Staff

Have you ever wondered how you could summarize the Community Success with a single, easy to measure, and really meaningful KPI that everyone can understand? Learn how here!

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Khoros Alumni (Retired)

This article explains our new Business Value framework with links to the white papers and calculators for more in-depth knowledge and your own experimentation.

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Khoros Alumni (Retired)

In September of this year we hosted our first annual Engage event. This blog recaps one of the most popular sessions - Gamification in our Communities. Domo, SAS, and Videotron drive customer engagement

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Khoros Alumni (Retired)

Claire Flanagan of Cloudera and Rachel Happe of Community Roundtable discuss Community Engagement: what is it, what is the impact, and how to measure it. 

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Khoros Alumni (Retired)

At Engage in Austin, we brought together some experience Community Managers from Microsoft and Upwork along with Richard Millington of Feverbee to discuss planning your future community growth and strategy.  These are the highlights. Find a link to the full video at the end. 

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Khoros Expert

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Learn how effective reward and recognition starts before the community visitor has even decided to register to your community.

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Khoros Staff

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4 Content Metrics and 4 Search Metrics, Community Analytics Best Practices You Don’t Want to Miss!

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Khoros Expert

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Reward and Recognition can drive the success of a community, join us as we break down what exactly it means to be a super user.

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