This article details a lot of the work we did to upgrade the "out of box" experience for Khoros Communities in response to customer demand and feedback. It was an extra effort from a lot of people that wasn't planned on our roadmap, so you may not have heard about it!
Communities now have support for Events. This new discussion style makes it easier for a community to publish a calendar and handle all aspects around events such as invitations, RSVP, notifications. Events comes with the support for embedding Social Live Videos into an event page.
With Events, you can harness the enthusiasm generated by interactions between your customers, company, and brand ambassadors and foster deeper connections with your customers. Events provide a platform to schedule, announce, inform, and discuss all kinds of topics with as many, or as few, people as you want.
We are happy to announce that Khoros Communities has launched workflow enhancements for TKB and Blog articles. The new streamlined workflow caters to the needs of enterprises to create, collaborate, review and publish articles within the community.
Email notifications play a crucial role in generating engagement by bringing traffic back to the community. Learn how Email Metrics in Community Analytics lets you measure the efficacy of your email notifications.