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Khoros Communities Blog - Page 2

Khoros Communities Blog
Your hub for Khoros Communities analytics, tips, product features, and customer success stories.
Khoros Alumni (Retired)

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Please join us in welcoming the Visible Community to the Khoros platform! Read on for more details about Visible and the features/functionalities they have launched with.

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Khoros Oracle

member spend.pngCommunity Members do spend more than non-Community Members!  Although it can sometimes be arduous to prove this particular Value Story, the excitement it can ultimately generate within a brand's senior leadership team makes it worth the effort. 

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Khoros Oracle

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Calculating just how many contacts to your Support Center have been deflected by Community is easy!  There is a standardized formula, and you can apply the formula via a basic survey and a few simple Community metrics. 

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Khoros Staff

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With insights and feedback uncovered during interviews with Community Managers and Developers over December, January and February, we're making improvements in key areas we identified. 

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Khoros Oracle

business value.pngMeasuring Business Value within Community has never been as easy as it is today

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Khoros Staff

Learn about how to monitor community billing metrics and how they trend against the contract values.

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Content Coordinator

As of April 1st, JX will no longer be supported, so we will be retiring the category.

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Moderator

This article explains the enhancements introduced in Community to help moderators with spam management.  

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Content Coordinator

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New to Khoros Communities? Looking to establish community Rewards? This series is for you!

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Khoros Alumni (Retired)

This article details a lot of the work we did to upgrade the "out of box" experience for Khoros Communities in response to customer demand and feedback.  It was an extra effort from a lot of people that wasn't planned on our roadmap, so you may not have heard about it!

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