Khoros Communities Blog - Page 2

Communities now have support for Events. This new discussion style makes it easier for a community to publish a calendar and handle all aspects around events such as invitations, RSVP, notifications. Events comes with the support for embedding Social Live Videos into an event page.

With Events, you can harness the enthusiasm generated by interactions between your customers, company, and brand ambassadors and foster deeper connections with your customers. Events provide a platform to schedule, announce, inform, and discuss all kinds of topics with as many, or as few, people as you want.

What are you doing to ensure that your online community is diverse, equitable, and inclusive?

We are happy to announce that Khoros Communities has launched workflow enhancements for TKB and Blog articles. The new streamlined workflow caters to the needs of enterprises to create, collaborate, review and publish articles within the community. 

This blog elaborates on the newly launched Comments Syndication Feature - A powerful tool to create a network of syndicated discussions.

In the last blog post, we wrote about designing the community for effective rewards and recognition, starting with the user's successful first visit to the community.  Now, let’s take a look at building a recognition program for your valuable users and superusers.

Success Rate is a simple metric that provides actionable insight to help you improve customer experience and drive ROI for your community. Here are 5 easy ways to improve it.

Communities with measurable strategies drive customer experience, product use, and operational efficiency. Hear more about how Khoros Customer Communities compare to other advanced communities in our upcoming webinar with Rachel Happe from The Community Roundtable. Register below. 

Have you ever wondered how you could summarize the Community Success with a single, easy to measure, and really meaningful KPI that everyone can understand? Learn how here!

This article explains our new Business Value framework with links to the white papers and calculators for more in-depth knowledge and your own experimentation.

In September of this year we hosted our first annual Engage event. This blog recaps one of the most popular sessions - Gamification in our Communities. Domo, SAS, and Videotron drive customer engagement