Public
Honored Contributor

Adding replies to a Blog - Your assistance please

Good day everyone,

My community has just migrated to Lithium from Jive and I have a functionality question.

I believe the best way to make an announcement or teach a best practice is with a blog; correct?

The issue is, although people can comment on the blog, they cannot respond directly to another person who has also responded.

Is that possible?  Rather than a railfall of comments, a way to respond directly to a fellow poster?

Thank you,

Toby

Community Manager - Seismic Software
10 Replies 10
Honored Contributor

We use alerts for announcements....if important enough. And we link the alert to a post in the community news board. We use the blog for story telling and specific program updates. HoweverI think your question is not a route the best practice of that but I rather go to how you can see threaded conversations in comments to a blog. It sounds like the same question you had before in this community? Only difference is the the conversation style?

 Cheers

wendy

Learning from others and helping where I can!
Community Passionista!
Honored Contributor

Thanks Wendy - you are correct - it is the ability for anyone within a discussion to clearly respond to others at any point of the discussion.

I believe it is also helpful to make it easy for people who are not participating to see who is responding to who.

Best,

Toby

Community Manager - Seismic Software
Respected Contributor

We asked Lithium Professional Service about this, they advised they can change the style on blog comments to mirror discussion style (chronological w/ Quote) but they aren't able to have threaded comments on blogs. 😞


Is it still the case that members can reply to comments in a forum but not in blogs? I don't see why this isn't possible. I can easily see why someone reading a comment in response to a blog post wouldn't also want to reply to someone else's comment.

Honored Contributor

If you want threaded replies, you would want to use a forum.  While Forums/Blogs do not have the exact same functionality, you in theory could style a forum page to look just like a blog page, and then roll out announcements as new forum topics.

Alternatively, which is what we actually do right now, is just include a link to our forum posts at the bottom of our blog articles to keep the discussion going at times.   Long-term I doubt we'll stick to this though as it is a bit of a pain.

Honored Contributor

Indeed @mbritt - conversations should be enabled not hindered.

 

Community Manager - Seismic Software
Honored Contributor

Questions and replies should happen no matter the conversation type.
Threaded replies are not a unique feature anymore and since Lithium / Khoros purchased Jive-X (oh how I wish it were still around), they are yet to implement it.
Anyone know why or when this will happen?

Community Manager - Seismic Software
Honored Contributor

@StanGromer 
Blogs and forums are used differently, but the communication element should exist in both - I really don't get why this is not the case.  This is more for Lithium than you - communities are not just for posting and sharing info - the real benefit comes from relationships that are built out of conversations.
The current functionality makes this difficult.
😞 

Community Manager - Seismic Software
Honored Contributor

@Toby It only takes a few basic changes in stage to add threaded replies into your Forum/Group posts.  Doesn't solve for Blogs/TKBs, but if you can get around in stage and adding some code onto your stylesheet, it can be done with probably 15 minutes of actual work.

I don't have it handy as I am traveling this week, but shoot me a note and I can grab it when back next week and shoot it your way.

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Lithium customer? For direct assistance from our Support team, please visit the Support Forum.