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Advisor

Broadcast email to community

Hi there

 

Is there currently any way to send a mass, broadcast email to all community members? (Preferably an HTML mailer)

I can't seem to find anything on this in the KB.

 

Thanks so much

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11 Replies 11
Honored Contributor

Hey

 

Not from the platform but you could do a group/bulk PM. We use a separate tool for email comms as the LI platform doesn't have an email comms tool for that type of use. 

 

You our could export all user emails and use a mailer app to mass mail them? 

Stephen

Checkout some of the stuff i've built using the platform:
Community l Ideation l Blog l Product Hubs l Check & Report l Service Status 

My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy

Thanks Stephen! I thought that might be the case.
What is the easiest way to export all the user emails?
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Honored Contributor

I would suggest best way would be in admin dashboard. Go to metrics than user reports.

You can export a csv of all users or filter by role or activity if you just want to email a subset.

Just be sure to make sure the email address is included in the list of fields, if exporting all users it may take a little while so remove any fields you don't need to save some time and size of export

Good luck 🙂

Stephen

Checkout some of the stuff i've built using the platform:
Community l Ideation l Blog l Product Hubs l Check & Report l Service Status 

My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy

Brilliant! Thanks so much. Hope to see you at LINC. Beers on me.
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Honored Contributor

I'm still working on getting out there for linc15 but i'll hold you to that if i make it 🙂

Stephen

Checkout some of the stuff i've built using the platform:
Community l Ideation l Blog l Product Hubs l Check & Report l Service Status 

My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy

How do you know if someone has set their account to "Don't send me any community emails"?


Community Manager for Foxtel

Come check out the Foxtel Community

You don't @niiiiiiiiiik.

 

Hence the need for something like this http://community.lithium.com/t5/Product-Ideas/Build-a-Message-Manager/idi-p/186374 that you could use to email everyone except those that have opted out.

 

J

Generic1.jpg

Given that a big thumbs up! Thanks @JasonHill

Community Manager for Foxtel

Come check out the Foxtel Community

Hi, How do you do a group/bulk PM?

Thanks,

Christine

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