Honored Contributor

Bug? Group Owner w/ "Community Admin access for group hub" can't actually access admin


We have some odd behavior on our site and I'd like to check if others are seeing it.

For a group hub WITH A BLOG, if the group owner role is granted "Community Admin access for group hub" permission, group owners can't actually access the admin console. 😞

Group hubs that don't have blogs don't have this problem.


Anyone else seeing this?


4 Replies 4
Honored Contributor

Are you using the default roles or created your own?

For the fun of it - On the role itself, enable all the 'event' permissions to true/granted, and try it - Any luck?

In a past update, our unique roles we created for 'Group Leaders' got nuked when they rolled out Events. I still don't understand it, but for some reason the event node permissions all had to be enabled/mirrored to the group hub permissions, else it wouldn't work.

We use the "member" role, but adjusted a bit. And group owners have a "Group Admin" role that is a clone of the group owner role (w/ some adjustments...). We made the "Group Admin" role because we don't want all the group admins to show up on the "request to join" page. (wheeee!)

We don't have the event module so I don't see the event permissions. Good thought though!!

Trusted Contributor

I don't know if this is related we had issues when we cloned the Admin role and made a Moderator Admin. It had all the same permissions just a different title. The cloned role was not able to access any of the admin options in the Group Hub Options menu but the original Admin role worked just fine. 

We raised a support ticket and were told that the OOTB Admin role has elevated permissions and that Customized role clones don't have those. We had to revert to just using the OOTB to get the permissions we needed which was not the best solution for us but worked to get the permissions we needed. 

Oooh that’s good to know, @elbranscomb! I’ll try it out as an OOTB owner and see what happens. 

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.