Where do I change <div class="lia-browser-support-alert">?
1. Where can I change this?
2. I need to change it to only show up if the browser is older than required. How?
3. I need it to only show for some time. It disappears after some time.
Thank you in advance.
Solved! Go to Solution.
Thank you for clarifying where I can find it.
When the alert was set up in dawn of times. It was set up to say that you have to use Internet Explorer 10 or newer, but it does not make sense to show this message if you are visiting on an Internet Explorer 11 browser 🙂
Also if the message is shown for a time period like 1-2 min, we have to presume that the message has been seen and that the user is not changing browser by choice. So I would like it to disappear, so it is not to inconvenience for the user.
Thanks for providing this context. Makes more sense now.
Using my Internet Explorer 11 on Windows 10 I visited the Visma community and clicked through a few pages but didn't get this browser alert. Do you get this warning on IE 11? I wonder what's different in your test that you see it, because - as you can see from our support matrix - IE 11 is currently supported.
Before going that route which involves some development cost I would urge you to first make sure the alert is shown with valid browser combinations only. Then check your web analytics data to ensure it's worth the effort. Maybe you can identify a certain user base - mayb just visitors from certain companies - that still use the outdated browser. It might be worth reaching out to them to understand if
a) updating or changing their browser for community is an option
b) if they are actually bothered by that community alert
That looks like a bug to me, then as you shouldn't get this message with your browser version. I suggest you contact Khoros support to get this troubleshooted. Here's mine:
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