Yes, definitely. Biggest issue is the quote feature.
I dont know Khoros strategy about the quote feature itself (what happens to the quote in the future?). Here in Atlas they dont have quote anymore and I wonder why dont?
We use quote a lot, to point the comment we are replying to. Especially with long and threads it is difficult to follow who is replying and to who. Threading isn't the option because it is difficult to follow discussion, latest comments should be first or last in the thread, not in the middle and "somewhere" (just like Facebook and it is annoying to follow the discussion).
What is the problem with the quotes?
Yeah, these issues exist also in the desktop. Please vote my idea, look my signature.
Second thing is especially mobile issue - message editor is so low that you can see only 3-4 lines at once. So it means you have to scroll up scroll down all the time, to see what you have already written. Soooo annoying.
This is problem especially in Android devices. I am glad they have fixed it here in Atlas, but out of the box text editor has this issue.
Third issue is that you dont have same features in mobile and desktop.
Good to know about this. I'll be watching for feedback as our community launches. I use my phone a lot while I am out and about and may answer things on mobile. I tend to use quote so people know who I am responding to. Even if content is threaded people don't always look at who I'm responding to so having the quote function on mobile make it more apparent is important.
Also being able to break apart a quote and respond to things individually is important too.
And multiquote too. Both quoting multiple people in one reply and also quoting one person multiple times in one reply rather than rapid posting replies would be helpful too. People who have a mobile device as a primary source of the internet access don't want to receive multiple email notifications because the person responded multiple times to catch up since they last time they logged in. XDA Developers Community had this implemented really well 5+ years back.
We get most complaints from iPad users. The problem seems to be when composing a post it's very difficult/sometimes impossible to move the cursor around. The focus is sometimes incorrect - the cursor is sometimes hidden behind the on-screen keyboard.
Our mobile users tend to have the most trouble trying to get text and images to look how they want them to. They would love the ability to be able to drag and place images where they want them in a post.
@TeroRe Thanks for the info. Please see my comments below:
@TeroReWe had / have similar issues in our community. We adjusted the size of the editor text field some time ago. We have also changed the toolbar so that we now have (almost) all options on mobile.
But there is still a lack of e.g. adding videos.
The fact that you constantly have to scroll up and down, e.g. to highlight a text in bold or to add a list, is quite annoying. At least standard options such as bold, italic, list should be offered directly as a tooltip when selecting a text, as Apple does it.
Quoting on mobile devices is no fun at all.
I would like the editor to support e.g. Mark Down syntax (or at least something similar). Not only for mobile use, but also for desktop. Especially for mobile devices and super users it would be a huge improvement if you could just write
: quote: This is where the quote comes in :/quote:
> My quote.
Or for lists
* Entry 1
* Entry 2
* Entry 3
etc. I totally miss that.
What bothers me about the missing features is e.g. the missing Document Viewer. This means that attachments on mobile devices are constantly being downloaded instead of being displayed directly on the page. What I do not understand: The Document Viewer is responsive and would work mobile without restrictions like on the desktop, but is still not offered on mobile devices.
There are also various bugs in the editor.
We spoke extensively on these topics with @SohilM and his colleagues in a Zoom meeting last year. Now with 21.1. some of the bugs that annoyed our users will probably be fixed. But unfortunately still no solution for inserting video or the document viewer. :(
SohilM had announced that they had planned a few improvements to the basic usability of the editor for this year. I'm looking forward to it and hope that the improvements will meet our users' expectations. :)
@SohilM If you plan a beta, we are interested. ;)
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