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Honored Contributor

Deleting a label from the system

In this Khoros Community documentation article it tells how to edit and delete system labels.   It says to go  to Community Admin > Features > Labels > Edit Labels and click on the label you want to edit/delete.

When I click on one of the labels there, it does nothing.   There is no option to edit/delete.  I've tried in Chrome and Firefox.  I've tried on production and stage.  Is it only me or do you see the same thing?   I'd appreciate if someone else tried it on your system and let me know if you get an option for editing or deleting a label when you click on it.    Thanks in advance. 

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Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.
3 Replies 3
Honored Contributor

Hi @kgroneman -

This seems to be working in my system. Clicking the label has it appear within the text field where I can edit it. The delete and save buttons are at the bottom right.

Screen Shot 2020-01-24 at 1.25.37 PM.png

I am using Chrome on Mac. This was in Staging v19.9.

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Lili McDonald
Senior Community Manager @ Udemy
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Honored Contributor

Thanks @lilim   A support case it is then. 😕

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Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.

Oh...I found it!   I was expecting some kind of pop up box or something.  If I click on a label, it APPEARS to do nothing until I scroll about 10 miles down the list of labels to the bottom and there it is.. the box to edit.   [whew!]   It's working.   Now I need to clean out about 10 years worth of user set labels.  (we now only allow pre-defined labels)

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Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.

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