In our community we allow our users to tag their and other users posts. This has help tremendously with SEO and finding the topic our users are talking about. Our only issue is that sometimes we get tags that are either inappropriate, have personal information, or are not relevant in our community. In the past I was able to easily click the post options menu and edit the tags on a post. However, recently when you made a platform update I no longer have the ablility to easily manage/delete those inappropriate tags. I don't know if it is becuase of our community layout or if it was done by design, but the way it works for us now is, if the tag is by the poster then I log in as that user and edit off the tags, if it is working right for that user. If it is another user who tagged someone elses post, I have to delete the post, log in as the OP and reauthor it and block tags. This is sticky in our forum as our users are very mindful of when they author posts. So, this has been very difficult explaining to each of these users as to why their post now shows as being authored at a different date and time.
Our community gets A LOT of traffic so these extra steps make it VERY difficult for our one moderator to manage this type of content. We REALLY need this feature changed back to when it was a simple one to two step process. We simply do not have the time and resources to be doing all these extra steps.
If we are doing something wrong or if there is some better way to easily manage tags we would love to know as we are currently struggling with this feature and this "new design".
Solved! Go to Solution.
Unfortunately we do not have a setting in our Community Admin section that allows users to edit their own tags once they are "live" in the forum. The best way we have found to edit tags via our "Top Tags" page (https: //YOURFORUMURL.com/t5/forums/tagdetailpage/tag-cloud-grouping/tag/tag-cloud-style/frequent/message-scope/all/user-scope/all/tag-scope/all/timerange/all/tag-visibility-scope/public/manage-tags/true) only allows you to view and edit all community tags and requires the correct permissions to do so.
Any chance you will support this crucial feature again when editing an article (blog, forum, etc.) directly? Unfortunately, the options via
is not possible in our community setup nor to use the admin pages.