Public
Valued Contributor

File attachment permissions

Morning all!

I am trying to set file attachment permissions right now in our forums - so I can upload some flyers for cancer information events across Australia.

But they only seem to show up on stage and not production. Just checking this is what others have too?

See below for what I am seeing...

Stage - defaultStage - default

 

Prod - defaultProd - default

 

Cheers,

Kate

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Cancer Council Online Community

6 Replies 6
Honored Contributor

Heya @KateF 

Hope all is well.

Check your settings in Production in the Admin - under System/File Attachments - any difference there to Stage?

 

Generic1.jpg

Valued Contributor

Hey @JasonHill,

I'm good, hope you are too - I've been buried in TKB implementation lately, slowly getting there.

No different between Production and Stage, both appear as below.

systemfile.jpg

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Cancer Council Online Community

Honored Contributor

Hmmm. Next question is are you on the latest version of the Editor @KateF

Generic1.jpg

Valued Contributor

Yep, I'm on Version 2.2 of the Editor @JasonHill 

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Cancer Council Online Community

Honored Contributor

Sorry @KateF, I can't think of any reason why you shouldn't be seeing those file attachment permissions. I would lodge a support ticket. Or hopefully someone else here is smarter than me!

Generic1.jpg

Valued Contributor

All good @JasonHill, I appreciate the help 👍

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Cancer Council Online Community

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