Public
Honored Contributor

File size limits

I inherited mangement of our Lithium community recently so I don't have history.   Our maximum file upload size is set to 25MB.  I have a request from a group within the company that hosts their documentation on our site to increase that to 50MB.  

  • Is there any reason you can think of not to increase it?
  • Does it create any performance issues in the system?
  • I'm not aware of what our contract says, but is there a cost factor involved to increase file size?

Thanks in advance for sharing your knowledge.  - Kim

--
Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.
5 Replies 5
Honored Contributor

@kgroneman

  • I'm not aware of what our contract says, but is there a cost factor involved to increase file size?  - There is no cost for increasing the attachment size. You can raise a ticket to lithium support for this, they will do it for free. 
  • Is there any reason you can think of not to increase it?
  • Does it create any performance issues in the system?

Below post might be helpful for above two points. 

https://community.lithium.com/t5/Customer-Connection/Recommended-attachment-file-size/m-p/7837#M2626

Give kudos if you find my posts helpful or mark solution if it answers your query.
Tariq

Thanks.  Cost isn't a consideration then, so as for that thread you pointed me to, that helps but I wonder if it's still relevant since the thread is from 2010?   Is there anyone else out there reading this that hosts files and has an opinion?   

--
Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.

I talked with the support folks.  75MB is the current upper limit.  No impact unless there are a  bunch of people trying to download a file that big at the same time.  FYI.

--
Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.
New Commentator

Thank you for helping

It really helpful to me.

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.