I currently try to find out if there are learnings on a critical relation between User/Superuser and Moderator posts. What I try to find out is, if there is a "threshold" were you can tell that it is a "healthy/sustainable" relation.
Thanks for the quick answer. What you describe is the more "qualitativ" part of health and I think it is the most important.
What I'm trying to find out (and I'm not sure if this is something of value, but I'm curious 😉 ) is if there is a "number" or "ratio" between moderator posts and user posts that is healthy (we have to define "healthy" though). For example it could be 80/20 (80% of all questions are answered by users, 20% by moderators).
I investigate this focused on support communities. I also could think that a the beginning of a community the ratio is maybe 80/20 but toward moderators and changes over time as the community grows.
Very helpful indeed 🙂
Wondering if others see similar ratios, but again as you also mentioned it really depends on the nature of your community.
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