Public
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Valued Contributor

How to remove negative posts from Google Index

Is there a way to remove / edit or not index the negative post from the community from Google Search Result Page?

11 Replies 11
Lithium Alumni (Retired)

@mojijoy

 

You can try following the steps here.

Or changemodify your robots.txt (if any) to ignore the URL so crawlers don't index it (but will take some time)

Kudo Monster

"Me want kudo!", "Me eat kudo!", if you appreciate my efforts please give me a kudo ↓
"Om nom nom nom", accept as solution to help others find it faster.
Valued Contributor

Thank you for your help 🙂 

Occasional Advisor

One thing to remember is that sometimes negative posts are a good thing, especially if your staff, or community, get a good resolutions for the person who made the initial post.
Lithium Alumni (Retired)

@kalak that's a really good point, everyone can "do ok" if it's plain sailing, but if things are going south it does make a difference to be able to see and judge if the reaction is appropriate during difficulties. I have myself recently choosen a service not only based on the average good positive reviews, but also being satisfied with the firm's replies to negative comments.


Paolo Tagliaferri
Principal Technical Consultant

Lithium

Any tips on removing articles from the Lithium search results page?
Khoros Alumni (Retired)

Are your referring to the Lithium platform search or the search results shown by Google for content on your community domain?

 

In general if you want content removed you would move it to an access restricted internal board. This allows you to have the content still preserved for documentation reasons. Visitors and traffic to the old link will see a permission restriction message.

You should be very careful with removing content though as it should always be in adherence with your community guidelines. Otherwise you can quickly lose your visitors' and members' trust in hosting an open and fair discussion. You would open the classic "this community is being censored" argument.

 

Do you want to share why you are thinking about removing content? Maybe there's a better approach as already shared earlier in this very topic.


Khoros Best Practice until August 2019. Onwards posting as Claudius.
Learn how to master Khoros. Learn Best Practice in the Community Documentation
If you appreciate my efforts, please give me a kudo ↓
Accept as solution to help others find it faster.

Do you have goole search console? 

 

You can remove URLs from google's index if you do, its free and easy to setup. 

Stephen

Checkout some of the stuff i've built using the platform:
Community l Ideation l Blog l Product Hubs l Check & Report l Service Status 

My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy

Khoros Alumni (Retired)

To @Fellsteruk's point: Here's how to delist URLs from your Google search results using the Google Search Console: https://support.google.com/webmasters/answer/1663419?hl=en

...and here's how to do the same for Bing (which is also the underlying search engine for various other [mobile] services, so worth removing on both): https://www.bing.com/webmaster/help/block-urls-from-bing-264e560a


Khoros Best Practice until August 2019. Onwards posting as Claudius.
Learn how to master Khoros. Learn Best Practice in the Community Documentation
If you appreciate my efforts, please give me a kudo ↓
Accept as solution to help others find it faster.

@ClaudiusHThanks for the reply. Yes, I'm referring to Lithium search. I'm trying to handle versioning. We have TKB articles for "Feature X (current version)", as well as older articles for "Feature X version 1", "Feature X version 2", "Feature X version 3", etc. The older articles are linked from the main article so that they can still be accessed, but we prefer them not to appear in search results so we can funnel everyone through the main article. I'm open to alternative solutions.

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Lithium customer? For direct assistance from our Support team, please visit the Support Forum.