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Trusted Contributor

LSI data from saturday

Hi there,

 

I just wanted to make my report for the last week and I noticed that there are no data from last saturday in LSI.

Since there is no delay announcement I am wondering if others are missing the data from saturday as well or is it just our community?

 

Thanks in advance,

Esther

Community Manager @TeamViewer
8 Replies 8
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Honored Contributor

@Esther_H- I believe this is only related to your community, I can see the Saturday and Sunday data on LSI.  Please raise a ticket to lithium support.

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Tariq
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Thanks for the info @TariqGrazitti

I will open a ticket now.

 

Have a nice day,

Esther 🙂

Community Manager @TeamViewer
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Occasional Contributor

On our community the same happened. I will open a ticket as well.

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@Esther_H- Few other communities also faced this issue. @raouldelange has posted a new topic related to this issue.

https://community.lithium.com/t5/Support-Forum/Re-LSI-data-from-saturday/m-p/461561#M12957

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Tariq
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Trusted Contributor

Hi there,

 

We don't have data either for Saturday.

 

cheers,

Roberto

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Hi all,

 

I wanted to provide an update here, we've alerted the LSI team and they are currently working on restoring the metrics for Saturday.

 

They do estimate it will be within the hour.

 

As soon as I have more information I'll update you here.

 

Please note that this is only affecting EMEA hosted communities, US hosted communities are unaffected.



Manager, Technical Support (Community)

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Hi everyone,

 

I've heard back from the team, they've mentioned that the issue has now been resolved.

 

Would you mind checking and letting me know if you are still seeing missing metrics for Saturday?

 



Manager, Technical Support (Community)

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Trusted Contributor

Hi @StevenT
I can confirm that I do see the data from saturday now 🙂
Thanks for the update,
Esther
Community Manager @TeamViewer