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Frequent Advisor

Re: Customizing Welcome Email Response for new users that register to our community...

Hello, wonderful Lithosphere community ๐Ÿ™‚

Can anyone help me out on this? I've been racking my brain trying to figure out how I can customize the Welcome Email response that new users get once registering for our community?

Right now, it's a pretty generic response, and to get new users to feel more comfortable engaging in our community right off the bat, I'd love to create a more welcoming email with a list of tips, tricks, and links that they can utilize!

Is there a way I can do that in Community Admin?

(For context, I'm a relatively new Community Manager taking over an already established 'mature' online community of over 10 years)

Thank ya in advance!!

J-Net Community Manager
10 Replies 10

@CarolineS ,

Seems like a solid work around. We currently don't use any 3rd party tools like that in community. Maybe marketing has access to those. 

Ideally, we'd like to keep it in the same system. 

What I heard from my admins was trying to trigger this action via some very basic action on the community and use it as a 'rank' trigger.