Public
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Occasional Advisor

Set as default to open links in new page

Hi everyone,
I'd like to set as dafault the setting "open in new page" when a user posts a link in a message.
Currently the default setting is "open in the same page".
Is there a wey to do this?

Thanks.

Salva

6 Replies 6
Honored Contributor

@salvatorelab

You can ask lithium support if they can do.  I guess they can do it but customization will be required. 

Here is the related discussion

https://community.lithium.com/t5/Support-Forum/Open-Links-in-a-new-tab/m-p/176607#M8068

Here are the similar ideas posted a couple of years back

https://community.lithium.com/t5/Product-Ideas/Open-link-in-new-tab-instead-of-the-existing-tab/idi-...

https://community.lithium.com/t5/Product-Ideas/open-links-in-new-browser-tab-or-window/idi-p/183590

Give kudos if you find my posts helpful or mark solution if it answers your query
Highlighted
Honored Contributor

Hey @VikasB is correct, support can help however it can be done free of charge with a support ticket, did mine last year. 

Stephen

Checkout some of the stuff i've built using the platform:

Community l Ideation l Blog l Product Hubs l Check & Report l Service Status 



My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy


Highlighted
Khoros Alumni (Retired)

Curious to learn what motivates you to enforce opening links in new tab. Would you mind sharing @salvatorelab and @Fellsteruk ? I assume that you want to reduce the likelihood that visitors move off the community domain to quickly and easily. Maybe even to increase the time on site / pages per visit metrics. Curious to learn if that's what you are looking at and your change last year did have a metrics impact, Stephen.


Khoros Best Practice until August 2019. Onwards posting as Claudius.
Learn how to master Khoros. Learn Best Practice in the Community Documentation
If you appreciate my efforts, please give me a kudo ↓
Accept as solution to help others find it faster.
Highlighted

Got it in one...Cat Tongue

90% of the links my support team and customers share are links to content off the community domain and i want to keep them on the site as much as possible hence this change as they can always flick back to the tab they came from. 

Stephen

Checkout some of the stuff i've built using the platform:

Community l Ideation l Blog l Product Hubs l Check & Report l Service Status 



My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy


Highlighted

Hi @ClaudiusH,

for me it's just a matter user experience.
In my personal opinion, opening a link in a new tab gives the idea that the thread is still there waiting for a reply. 
Opening in a new page is a more heavy redirect. 
I mean, it is not a law, it''s just my opinion.
I try to imagine the behaviour of the less web-instructed user. I think that leaving the community thread still present in a tab could remind the user that the discussion keeps goin'.
A community is not a search engine. It's a dialogue. It's get in touch with people. Always better remind this. It's nice to talk to people. Smiley Wink

Salva

Highlighted
Khoros Alumni (Retired)

Thanks for your feedback and the background on your motivation, gentlemen.
I've meanwhile learned that Lithium support is able to change this setting for all links within your community content. So it's an all or nothing change including external links leading e.g. to your own website or other sites.

Khoros Best Practice until August 2019. Onwards posting as Claudius.
Learn how to master Khoros. Learn Best Practice in the Community Documentation
If you appreciate my efforts, please give me a kudo ↓
Accept as solution to help others find it faster.