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Social Response and Moderator Flags in the Community UI

Hi All,

We have found that when our moderators use Response in support of their activities, this does not result in clearing the Moderator flag in the Community UI.

I was curious to know if others saw this as well, and if so, is there a way that the Moderator flag can be cleared when moderating topics via Response.

 

Any and all input appreciated!

Thanks

Leigh

 

2 Replies 2
Khoros Staff

Hi @Leigh

This is a current limitation, moderator flags need to be cleared natively in the Community and not cleared through reading on Response.

Here is an existing idea on this very topic!  https://community.khoros.com/t5/SMM-Ideas/Option-to-clear-moderator-unread-PM-flags-in-Community-whe...

I would love to see this functionality make it into our Community product!

Larry Imgrund
Sr. Community Strategist
Khoros

Hi @LarryI 

Thanks so much and kudo already applied to the idea!

Thanks,

Leigh

 

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