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Traffic overview / Thread ID

Hello,

It seems that I'm unable to filter some thread IDs.

Some of the thread IDs work, others don't.

Does anyone have any idea why sometimes it doesn't work, even though there is interaction in this specific thread?

 

Example: 

https://www.dell.com/community/XPS/XPS-9500-occasionally-wakes-with-extremely-dim-screen/m-p/7906712...

 

traffic.PNG

Thanks!

2 Replies 2
Trusted Contributor

Hi, try using this ID 7859716. This is the Id of the first message in the thread which should be a topic id.

7906712 is a post id - a message within the board. So, it's ok that you see nothing for this id when filtering topics.

 

Does the new id work?

Hi @TanyaGorbunova , yes it works now!

Thank you so much for the clarification.

 

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