Going to launch a Lithium community in a few months, and I'm currently documenting our data integration requirements.
The API's available are excellent, with one exeption; the value analytics survey data isn't available.
Which process do you guys have in place, to get your survey data automatically added to your data warehouse?
A daily email report (email with data attached as e.g. CSV) is not a option for us.
Firstly welcome to community and good luck with the launch, I remember my community Launch on lithium, exciting and busy times. Right now to my knowledge there isn't a way to automate this in the way you would normally as i don't believe the value analytics data is available via API unless its included in the bulk data api but im not sure that it is....?
Value Analytics is still very new and im pulling the data via the csv export in LSI, i do suspect though that this data will be added to one of the rest api's at some point in the future.
Thanks - exciting times indeed!
You're right, neither the bulk data API nor the rest API's support this.
I've decided to go with another survey tool, until the API's are supporting this data.
Good luck with your survey, im sure it will be added at some point in the future, maybe @NaokiT could help?
Wanted to check with the Khoros team if this has been addressed? I need to bring the Value Analytics Survey data on a daily basis to my application. Is this now available via API call? Appreciate any info on this regard.
If its value analytics survey data in Community Analytics, it can be extracted out in a couple of ways
Customers can export the reports out of Export CSV functionality. Or they can schedule reports to be emailed at a regular interval.
One would find these options in the “Value Analytics” Tab in Community Analytics. (just like reports for all other content)
Bulk Data API also exposes the following survey data. Here are the types
survey.prompt A user is prompted to answer if they would like to take a survey
survey.prompt.response A user answers yes or no to a survey prompt; contains the response
survey.submit A user's response to a survey
More details on Bulk Data API here
I have this same requirement. We need analytics to be posted into our data warehouse and that includes the survey data. Hopefully customers can continue to push this topic so it becomes more of a priority for development. Does anyone know if there is a similar thread in the idea exchange already?