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Advisor

Vote to LOCK OLD THREADS, please!

Hello all,

Can everyone please vote to enable the ability to lock threads older than x date?https://community.khoros.com/t5/Khoros-Communities-Ideas/Block-new-posts-on-old-threads/idi-p/624562 

If threads haven't had any new replies after X dates, I'd like to be able to lock them so future customers can't reply with a new question on it, which Agents don't see. We have customers post on years-old threads and those aren't monitored anymore. It will keep conversations cleaner and enable us to help our customers faster with less effort for them. 

It's something others want to have as well so please kudo this Idea! 

https://community.khoros.com/t5/Khoros-Communities-Ideas/Block-new-posts-on-old-threads/idi-p/624562 

Thank you! 

Mary T.

1 Reply 1
Honored Contributor

Hi @mtaylor26440,

 

This is something that a lot of us having been asking for a long time - see https://community.khoros.com/t5/Khoros-Communities-Ideas/System-for-handling-old-threads/idi-p/65706

 

But Khoros considers it at least partially delivered now with their Content Archive solution, which will continue to be enhanced. 

 

Jason

 

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