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Occasional Advisor

When will bulk private messaging bug be fixed?

Hi,

My company relies heavily on the bulk private messaging tool. It has not been functioning in our community for about three weeks. I've been in communication with support in regards to this, but they are unable to provide a timeline on when the bug will be fixed. Has here heard anything about when this will be fixed? 

This functionality is one that we use daily and we're at a loss of whether we should be looking for alternate solutions. 

Thanks for any insight. 

3 Replies 3
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Honored Contributor

Didn't even know it was broken.  If it is working in private messages V3 which is in early access, you could as a crazy workaround upgrade to that.  Knowing how long some bug fixes can take, it may be the only quick solve.

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Thank you for the suggestion - I will definitely investigate to see if this could work! 

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Occasional Contributor

@Leandra_N  Did it work?