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Honored Contributor

Your Assistance Please: Customizing the ‘Community Experience’ survey

Good day everyone,

I would like to utilize Value Analytics to collect community satisfaction and would like to hear your best practices.

  • Is it possible to customize the Khoros ‘Community Experience’ survey questions?
  • May I change the template?
  • What are your best practices for frequency?

Thank you,

Toby

Community Manager - Seismic Software
10 Replies 10
Honored Contributor

@AidanM I don't know the exact prefix, but if you just search the text key editor in stage for a couple of the words, you should show up in there.

If unsure on how to do the text key editing at all, there may be an actual training module and/or better article then this, but this one should get you going in the right direction -> https://community.khoros.com/t5/FAQs-email-templates-and-text/About-text-keys/ta-p/109029

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