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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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JamilaR

Welcome to the Khoros Communities Product Discussion board!

Here you'll find information and discussions about the Khoros Communities product from Atlas members. If you have any questions regarding Khoros Communities product then feel free to create a post and...
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Claudius

How is a user's / visitor's country determined & updated in Analytics?

Looking at the country information that I can filter by in Community Analytics I was wonderingAt which point of the user journey is the country association determined? On registration for the account ...
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AgnesOhrling

'Solved' in URL when using accepted solution function

Hi! We are in our community using the accepted solution function, where customers can mark a reply as solved if it has helped them in their query.  We have noticed that every page that has a reply mar...
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Peta415

Unique Users (Analytics)

Hi Khoros community, When Unique Users visit your blog/post, I was under the impression they were not members of the community.  Or are they count as actually hits from members who have already signed...
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salvatorelab

Disable account - Ban account

Hi!Are there different action to make an account disabilitation instead of a ban?I mean, sometimes users ask to cancel their registrations to the community because they're not interested anymore.Do yo...
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MarkAtTruth

What is text keys for ban message?

We're sorry, but you have been banned from using this site.This account has been deactivated and may be reactivated by reaching out to the community team via email. Your deactivation is for the follow...
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Ellen_G

Email Notification Improvements for Khoros Communities

Hello!I had a few questions about the Daily Digest notification ('Digest subscription notification [digest_notification.text]') and General subscription notification emails.1. It appears that our Dige...
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n_matias

RSS feed explanation

Hi, could you kindly explain how is the RSS feed count works?Does it count each time a member clicks to "subscribe to RSS feed" or each time the member receives the subscription in their email? Thanks...
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allensmith81

Community Visitor Counts

Hi all, I am looking for insight from other communities. Like many of you we gained a significant spike in users as a result of the pandemic. This sustained itself until recently and we are now seeing...
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FranziHaas

Facebook Carousel Post with Videos

Is it possible to post a Facebook Carousel with a Video and an Image via Khoros? I've been trying to find a solution - the format has been recommended by our agency.
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sarajaynerow

Adding article links in Edit Mode

Hi all!I'm not sure if we are doing something incorrectly or there is a better way of doing this so would appreciate your help, here goes...As we are building up our knowledgebases, we use links withi...
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