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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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JamilaR

Welcome to the Khoros Communities Product Discussion board!

Here you'll find information and discussions about the Khoros Communities product from Atlas members. If you have any questions regarding Khoros Communities product then feel free to create a post and...
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wendylim

Limitation of csv export from search

Hi,  I was super excited that I could get tags and labels reported out. However, when I synthesized the forum data that have custom tags and labels used by customers, I noticed that it seemed to only ...
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jamiemccardle

Why Doesn't Khoros Community Use Inline Replies and Threading?

We're seeing an issue with the editor tool for inline replies and threading then I noticed the Khoros Community doesn't seem to be using it.  Does anyone know why? Do you use it in your Community and ...
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jamiemccardle

Content Archived but Title Still Appears

Has anyone ever archived a post but the title still appears?  When I click on the title, it says Archived.  Usually, it doesn't appear in the list of posts anymore.  I did notice a lock appears in the...
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CarolineS

Are others seeing this bug? Unable to unsubscribe from Group Hubs

Hello!I'm curious if anyone else is seeing this bug, or if it's something unique to our setup.Basically, our users are unable to unsubscribe from group hubs at the group hub level. They can go in to t...
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stehrani71

Group Hub Owner: Modify/Edit Labels?

Hello everyone, We have Group Hub. And I've made a member an "Owner". Shouldn't he be able to edit/modify a Label of an existing post (blog and/or discussion)? If so, how is this done? 
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stehrani71

Labels: Can new labels be assigned to existing articles in BULK?

Hello Everyone, Can someone tell me if it's possible to assign new labels to existing KB articles in bulk (i.e. 100 articles at a time?) If so, can you tell me how? Thank you! 
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jamiemccardle

Issues with Private Messages and Batch Processing

Has anyone else noticed that if you use batch processing to mark checked messages as new that it only marks single messages to you (not in a thread, multiple people, or broadcast messages) as new? mea...
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CKummer

Old emojis - where can I find them?

Hey everybody,  I would like to add the old emojis from editor v.1 to the new editor. When I have downloaded them from the old editor and uploaded them again they appear twice in the old one. That mea...
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PerBonomi

Limit avatar file extensions

I probably know the answer, but I want to ask the wider community anyway.Is it possible to block users from using, for example, .gif for their avatar, while still allowing the extension for embedded (...
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jamiemccardle

How to Remove Tags from Specific TKB Article

I see older threads about removing tags from specific tkb articles that state it is not possible.  You can only remove it from the entire Knowledge Base section. Is this still the case or has anyone f...
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