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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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gdawson

White space

Hello,Hope everyone is doing well. Reaching out to see if any of the Gurus here can provide some tips on eliminating white space.  Our page is responsive, but we should still be able to remove some of...
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jennychiu1nyp

Character limits for product catalog XML

Hi, What is the character limit for the <manufacturer> in the XML for a product catalog?  We're loading our product catalog into our community and I received a failure notification that indicated an e...
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CarolineS

Can I move a blog post into a TKB?

Hi ya'll!We are just getting started with TKBs. We have a bunch of blog posts that really should have been knowledge base articles, but we hadn't bought the module yet.I'm testing out moving our blog ...
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LorraineF

Linkedin Integration Button Missing

HiI'm exploring the possibility of pulling Linkedin posts into care however, the add buttons on source integrations do not give me Linkedin as one of the options. Any ideas?
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deirdreyee

Stats on our community - all replies - including migrated content

Hi all, I want to report on how many replies we have in our community. We migrated over in 2019 and looking at the Metrics section in the admin, I see that we have all the new replies from when we wen...
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suemacaluso

How can I tell if the Events Module is enabled in my community?

Can anyone point me to where I can see if the Event Module was enabled.  I thought I would see it under the Community Structure but there is no option under create to create an event board. Thanks!
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MarkAtTruth

Are subjects changed on replies when comment is branched?

When you branch a comment to it's own post and it has it's own replies and give the branched comment it's own title, do the replies get updated subjects as well to match the parent post? We have hidde...
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mtaylor26440

Vote to LOCK OLD THREADS, please!

Hello all,Can everyone please vote to enable the ability to lock threads older than x date?https://community.khoros.com/t5/Khoros-Communities-Ideas/Block-new-posts-on-old-threads/idi-p/624562 If threa...
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jennychiu1nyp

Editing "Locked" Custom Components?

Hi, How do I edit a custom component that was originally created by the Professional Services team? We've created custom components on our own before, but now we want to update some of the ones that w...
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jamiemccardle

Permission Question

Our Community is set up with the following structure:Category Product SupportCategory: Public ProductsCategory: Product 1Category: Product 2 Category: Product AdminCategory Product 3Category Product 4...
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