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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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fatinmunirah

Cannot remove community role

Hi all, I'm trying to add Community Admin Role to a newly registered user but failed with error. I cannot even remove existing Admin Role from another user, and this is happening in stage. This error ...
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ngs10

To be GDPR compliant, do users have to opt-in to receive community emails?

Hi, I was wondering if anyone had any thoughts on the distinction between a marketing email and automated email from the community (i.e. new post on a thread) with respect to GDPR.  Would users have t...
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kgroneman

Idea portal label question

Can you limit selection of labels in an Idea Exchange to a single lablel?   (Sorry..someone is asking me and I haven't researched it and I'm busier than a one armed wallpaper hanger so I thought I'd a...
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Reban

Limited access to documents for selected members

We are having many events for our customers this year. They are paying to attend theese events and we want them to have the documentation in a digital format afterwards. The challenge is that we have ...
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Kfernandes24

Measuring Unique customer sign ins

Hi All,  Sorry if this has been posted somewhere already.  I just wanted to know if there was anyway through LSI or Metrics (Global Admin) to measure unique user sign ins over a 12 month period.  Than...
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MarissaNeilson

Forum + Category?

Hi! I am wondering if it's possible to have both a board and a group under a category. I am trying to build a section that has a public board area for anyone to access, and a private group area that i...
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housikrausi

Problems when editing a thread by multiple users

In our community it often happens that a super user comments on a thread and a moderator moves the same thread to another board. If the super user then wants to publish his answer, an error message ap...
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cheathcote

Short url

Hi We are looking to run a competition which will be share the competition in our community in a print publication. As the url is far too long to add, does anyone know of anyway of creating a friendli...
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MarissaNeilson

Creation of Private Group, Forum, Category... help!

Hi guys! My company has a big annual conference coming up in a week, where our clients come out for 2 days and we do all sorts of keynotes and instructional meetings, etc. Anyways, I want to create a ...
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kgroneman

Where to find javascript / cookies?

Let me preface this with I just took on the role of community admin for our Lithium system and haven't had the chance to go beyond basic free training modules so bear with my lack of skill here.    Ou...
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