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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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drolcak

Accepted solution reminder - less than 1 day

Hello, I am looking for way to send an-mail reminder faster than 1 day, but in admin I can set only in days.Is there any other way to change this settings more granularity e.g hours ?      
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bentwookie

Best practices to avoid scammers on large customer support boards?

I'm curious if there are any best-practices that can be followed to avoid customers being targeted by scammers in communities facilitated by Lithium. For example, one major technology company uses Lit...
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SP_Gordon

Delete Blog Articles

Does anyone know if it is a feature that you can't delete your own blog article? I'm an admin and I can delete other users blog articles but not article's that I have created myself. 
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mbritt

Future-Dating a Forum Post

I  noticed that it's possible to create a future date for a blog post, but am I right that you can't future-date a forum post? I went into the Admin but I don't see that this feature is something that...
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CourtneyCormier

Hyperlinking Images in TKB Article

I'm looking to hyperlink a few photos in a new TKB article. For some reason the link button is not working - whenever I put in the entire address is won't go anywhere once I click okay. And if I code ...
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MounikaNarra

Email notification subject character count

Hi, Is there any character limit for post title in the Email notification subject ? Thanks,Mounika.
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estieg

Moving TKB to a forum ?

Hey all, We are transitioning from TKB articles and we haven't found a way to "move" a TKB into the forums area.  Have any of you used the "Move Option" for a TKB article into a forum thread?   I'm ho...
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Esther_H

Decrease of number of users online

Hi there, We are experiencing a decrease in the numbers of "online users" shown in our Community since Aug. 1st. We had an average of between 3000 to 4000 users online and all of a sudden, we have jus...
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roisinkirby

Managing URLs/site navigation for Ideas Exchange

Hey all, We are looking to place a Landing Page in front of our Ideas Exchange. The Landing page comprises of a search bar, copy/details on how our business processes ideas and a feed of top voted ide...
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CKummer

How to include superusers for important community decisions ?

Hi everybody,  we have a quite new community with some very enthusiastic uers which we would like to include in a decision regarding a split of a board.Technically we have reached the magic number whi...
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