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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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ramees

SMART objective for community manager

Hiwe are currently setting SMART objective for the community manager. Community projects is yet to start and expected to complete before the year end.can anyone suggest some SMART objectIves for the c...
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lcgolden

Using Google Analytics with a Closed Community

Our community is only open to customers and partners, and therefore most of our pages are not visible if a user is not logged in. Before we implement Google Analytics, we want to make sure it's possib...
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lilim

Report for viewing certain rank or role activity over time?

We want to evaluate the activity over time of users who fall in a certain role or rank. We don't necessarily need to see each individual user's information that falls into the role/rank, but we want t...
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MattJ

Mark posts as "from expert" in LSW

Hi Everyone, I came across a access setting when editing one of my roles which is "Can mark message as "From Expert"" for when the post enters LSW. My question is, can this be automatically applied to...
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hmcclure

Examples of Ideation "in product"?

Hello!I'm hoping to find a couple of people who are using Lithium Ideation successfully with customers. Currently, we're using Ideation to collect customer feedback. We've used a third party to create...
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TeroRe

About search engines and bots, problem with visitors and post views -stats

We have a two problem:- Lot´s of post views- Lot´s of visitors (currently we have over 6000 visitors looking up our community and 10 members who have logged in) Isn’t it so that Google, Yahoo and Bing...
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dc888

Help with Lithium reporting

Hi. Can anyone help with a breakdown of the lithium metrics. My main question is around what constitutes a post and what consitutes a reply. My thinking would be that a post is the original question/q...
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edaccessible

Web Accessiblity for Users with Disabilities using Assistive Technologies

I am in the accessibility compliance field and I am wondering if the community has previously tested the community web based environment with a screen reader or if some of the main components were des...
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pgclark

How do I link directly to an attachment?

I'm creating a Knowledge Base article with multiple attachments. I want to be able to link directly to each attachment in the text of the article. Can I do this?
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EricNissan

Filtering content from the community in LSW

Hi, We are using Lithium both for our community and LSWCurrently we are only using LSW for Facebook and Twitter and not at all for our community We are adding a new process on the community where case...
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