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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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rose_cobb

Why do chart numbers differ from dashboard numbers on reports?

I have noticed some discrepancies when viewing reports in Community Analytics. You will see different totals if you look at the displayed Unique Visitors number on the Traffic > Overview page... ... v...
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StefanieSand

Record of ban messages

When an administrator bans a user from the profile page, the admin has the option to send a private message ("Public reason for ban") to the user. Admins can navigate to Mod Tools > User Bans to see t...
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jxwilson

Floating Profile Cards

I've noticed here in Atlas that when you hover over an author's avatar, a floating card appears showing their name, rank, badges, etc. It seems this is the Profile Card feature. All the documentation ...
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ryandewitt

Metric Driven Animations - Profile Completion Dial

Hello all. Hope you're doing ok. I would like to share some tips and connect with others about creating real-time data visualizations in communities. Basically, graphics or animations that are driven ...
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sarajaynerow

Discarding unpublished revisions?

Hi, how can you discard an unpublished revision? I only seem to be able to publish an edit and not discard it?
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i_am_ryan

Improving Accepted Solution rate

Hello all!In our community when someone asks their question and it gets a response, an auto-generated email is sent off with a CTA of accepting the solution or replying to the thread to keep the conve...
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CKummer

Ban deleted users?

Hi there,  we're wondering about a user who deletes his account and reentering the community with the same name again to write same crappy replies and deleting his account again. As far as I have unde...
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allensmith81

Updating the Out of the box meta data to enable twitter 'summary-with-large-picture' cards

Hi all, It's my understanding that the Atlas community team made a custom change to the code base to change the community meta data to support twitter summary cards with large images. We are wanting t...
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kgroneman

Any recent email subscription problems?

I'm getting a few reports of people not receiving email subscriptions from our community since around early/mid July  and I'm wondering if anyone else is seeing the same. (??)     I've checked their n...
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ryandewitt

Displaying Badge Count

How do you call the metric for "a logged in user's badge count, as shown on the "userbadgespage" http://community.lithium.com/t5/badges/userbadgespage/user-id/46046/page/1 My attempt at this is <#-- U...
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