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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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Bradley_D_

Calculating WAU, retention, and churn

I'd like to calculate WAU for my community, but unfortunately I'm struggling to do that with the Khoros data not matching itself. I would love to know if others of you are calculating the followWeekly...
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adsk_cmgrs

Former employees - what to do with them?

Hello, We have 100s of employees with some level of activity on our forums. When they leave Autodesk, we typically freeze their account and give the role of "Alumni". They can no longer post with it o...
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CarolineS

How to get rid of "Hot entries" sort option in a contest?

Hello!Does anyone know if it's possible to get rid of the "Hot entries" sort option within a contest, or at least make it not the default selection? You can see this here on Atlas in the Lithys 2018 c...
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jamiemccardle

Set up role permissions

We are trying to set up a role in the community that can see one sub-category, but not another within the main category.  Here is how the section we are working with is set up.Community Header Drop-Do...
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eharris04

Problems with embedded youtube videos

Has anyone else seen videos disappear from their post in communities and the validation URL from the preview doesn't work. Not even on this site either... is this a bug?
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CarolineS

Displaying products on the post-view page

Hi ya'll!I'm playing around with product associations (not product mentions; product associations - you can read about them here: About Product Mentions and Product Associations ). I'm able to add pro...
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eharris04

Manage autosuggest words for search

Does anyone know how I can go about fixing or setting key terms that appear in our search page? In our case, some of our product names are being replaced by other correct words based on English which ...
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Adrian_Cabello

Dynamic Searchbar text

Hi Everyone,Currently on the khoros community, their search bar changes text based on which board you have selected:  Does anyone know if this is out of the box functionality available with a lithium ...
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mhock

Is this a bug? Insert Code is showing emoticons

We are a technical community and love the Insert Code option.  Since this is specifically offered for inserting code, why are emoticons enabled in this box? I would not expect emoticons to appear when...
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Claudius

When can we see inline RTE replies productized?

Inline replies have been in use on Lithium / Khoros communities using the support theme for a while now. This is the functionality whereby users can use a full editor to craft their reply right within...
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