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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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Elesha

Filtering dash by one set of labels and widget by another

Is there a way to filter a widget by one set of labels and then apply another label filter at a dashboard level...in essence filtering a filter in a parent child relationship way? Our content has mult...
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Lundehoj

Remove access to specific area for moderator role

Hi,We have a moderator role which have access to moderate every area on the community. But we have one area which should not be controlled by all moderators, but only two.Can you put a restriction on ...
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JuliePoole

System Help versus Custom TKB Help in Community

Two parter question here:1) Is there a way to identify how many people actually navigate to the system help available with My Settings? Can I do this by role?2) Best practices around using system help...
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Bhardcastle_

Can I lock a post after the best answer has been selected?

HelloIs there a way to lock a post after it has been selected as the best answer? I know there are several ways of locking down an entire thread after reading the forum.We are wanting to stop a post f...
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mnisbet

Facebook Event Support

Hello, We host many concurrently running events a year and are looking for a solution that will pull comments across all these very active Facebook event pages into one place. If I add a Facebook acco...
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jamiemccardle

LSI Quick Timeout

LSI is logging out due to inactivity after one to two minutes recently.  Is this something new?  Is anyone else experience a quick timeout?
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i_am_ryan

Tracking "Accepted Solutions" email

Hello ya'll I'm curious to how you are or have been tracking accepted solutions emails. We currently have ours set to 2 days after the OP has been responded too. I'm wondering if you have some interes...
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AmyAtIntuit

How to Hyperlink Phone Numbers

Does anyone know how to hyperlink phone numbers on the Lithium/Khoros community platform so that it is clickable on windows browsers (i.e. firefox, chrome, edge, etc)?I am currently using the followin...
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MacLit

Deep dive into Community Search mechanics

Hello everyone,I am responsible for our B2B Community where we provide service information for 3rd party companies interested in our internal documentation. It is critical for us that users can search...
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msuniga

Queue Counter

Is there a way to see how many conversations are in the queue? I've previously used Lithium which would show how many are in the queue. It can seem a little daunting to never know how many more conver...
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