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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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Laksh

Editing user defined labels

Hello!We are trying to remove user defined labels in the community forums and instead use pre-defined labels.I noticed that the only way to remove the user defined labels (Under Admin>Features>Labels>...
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jmuzzana

Required Pre-Defined Labels - how to move topics and delete label?

Hi,We are piloting the use of required pre-defined labels to gather learnings before expanding across our entire community. However, we are seeing some impacts and challenges with moderation activitie...
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jhaze

Member is not getting accepted solution email notifications

A community member in my community reached out a while back letting me in on the following: Normally, even if we follow a (discussion forum) thread, I don't get an email notification about the solutio...
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CarolineS

What is a "mobile notification"?

Hello fine folks!I'm reviewing the new notification settings features (documented here) in preparation for my community's upgrade to 19.6.  One of the options is to "Turn off all mobile notifications"...
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minilpiyukson21

How to get user name rank color display information via APIs????

You can select different colors to display user's name for the different ranks a user has. I have a custom author display component and I want to be able to bring this functionality into it but have n...
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Lundehoj

Canonical?

Hi, is it possible to set a TKB with a Cannonical tag? We have a blog on our main site, with a post I would like to have on the Community, but since I do not want my TKB to punish the blog for dublica...
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jamiemccardle

User Cannot Give Kudos

We have a user in our Community that is not able to give Kudos in any browser on her desktop.  She follows the process to give a kudo, the thumbs up is highlighted green, then nothing happens.  When s...
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robertcavanna

How do others use Lithium for distribution of large files?

Lithium out of the box is probably not the most appropriate platform to use for distribution of large files, such as a 2 GB installer or something like that. What do other Lithium customers do to make...
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9Paiol

Need a help with video

Hi!Embedded Video(inserted through RTEAs all videos uploaded/embedded to a Lithium community are hosted by Ooyala. So is there any way to get the file size from Ooyala videos if video asset is not own...
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CarolineS

Fun idea - avatar update contest

Ya'll!I thought I'd share a contest that's being really well received in our community - an avatar update contest! For this week only, we are giving our community members a chance to win some coveted ...
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