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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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sarajaynerow

What release are we on?

Hi, may seem a simple question but can anyone point me to where I check what release we are on of the Lithium Community? I want to assess against Release Notes but can't locate what we are on now to k...
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Toby

Set up folders for email notifications from Lithium in Outlook

Good day all,As a Community Manager, I am subscribed to all sorts of content and get many email updates from Lithium to let me know about new questions or contributions.Is it possible to set up folder...
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Julie_M

How to change name of kudos hover button

We've figured out how to have a different name for "kudos" in our ideas board versus our discussions board, however when you hover over the word, the word kudos still remains in both boards. Does anyo...
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jamiemccardle

KB Edit vs Publish

Our Community has both edit and publish article permissions in the same field.  Please see the image attached. Is there a way to separate these two?  I know publish may directly relate to editing alre...
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Rachie1986

role which prevents new members from sending a Pm without creating a public post

Hi All, This was active on my community but it was removed by an admin in error. Anyone know how I can make it so new members cannot send a PM without posting first? As a rule/role for a new member.
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lana_lee

LSI "Unexpected error has occurred" message

Went to the content area in LSI and saw "An Unexpected Error has occurred".  Anyone else encountered this?Looked on the Li status page and see that there's an issue with "SMM and Lithium Community Int...
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AlanA

Remove User from Superuser Program

Hi everyone, When you remove a user from a superuser program (for posting policy violations) do you inform the remaining participants, or not?Our superusers have a private discussion board and will no...
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jamiemccardle

Avatar Reports Metrics or LSI?

We would like to run a report to see all users that updated their avatar in a certain date range.  I'm unable to locate a user report for avatar updates in LSI or Metrics?Is this report possible to bu...
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Parvez_AL

Understanding minutes to first reply

Hi,I had a question related to minutes to first reply. In LSI the definition of minutes to first reply it also mentions "This metric excludes minutes for replies that have occurred after 7 days". (sho...
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JulieU

Is local content prioritised when using the global search on a local page?

HiI am curious to how the articles are prioritised in the search results. When you search in the search bar, will content from the page you are on be 1st priority in the results?  And what is the next...
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