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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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GlennD

Report or export posts with specific label?

Hi, I've my searches have been coming up empty, so I am hoping someone here can help me? We do not have the Ideas Exchange on our community but, we have been using labels to categorize  posts into; Id...
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calebmt

Possible to Exclude Statuses in Idea Exchange Home Page?

Does anyone know if it is possible to filter out ideas of "Declined" and "Delivered" statuses in the main page of an Idea Exchange?  For Example, we only want "New," "Needs Info," "Investigating," and...
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Fellsteruk

Energy mix to power khoros in EMEA

HiThis one, I guess is mostly aimed at khoros but I’m curious about the energy consumption/mix used by the  data centers that power our communities. I could only find old data for Ireland which said i...
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kgroneman

Deleting a label from the system

In this Khoros Community documentation article it tells how to edit and delete system labels.   It says to go  to Community Admin > Features > Labels > Edit Labels and click on the label you want to e...
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Leandra_N

Removing Large Amounts of Labels

In our community we initially allowed moderators to create new labels in addition to  pre-defined labels. However, there have been a large amount of labels created with minimal content and duplicate l...
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KiranChadha

Increase the number of ideas displayed per page in Idea Exchange

Hi,Currently there are only 12 ideas displayed by default on the Idea Exchange forum. I tried to increase the number under preference -> Linear Layout - set number of toics to 50. But it seems that ap...
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kgroneman

Advanced search not working?

I'm just wondering if others see the same thing I do.  If I go to the community search page  (/t5/forums/searchpage) and click on ADVANCED it says: "Use quotes to search for an "exact phrase".   As fa...
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Sorcha

Bulk moves, is there a quicker way?

Hi everyone, I'm currently moving a large volume of topics from one board to another. I've set my page to view the maximum number of topics that it can, so that I can batch process bigger chunks. But ...
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seasick92

Update Email Sender for Email Notifications

Hi, I'm trying to update the "sent from" email that is used in email notifications. I've found how to update the email templates, but haven't found any guidance on how to update the email address that...
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NicolaC

@Mentions aren't always being recognised

Has anyone else found that the @mention dropdown menu doesn't always show up and when you hit post, the link isn't recognised? Any way to fix this so that any word with @ infront of it automatically b...
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