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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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Wendy_S

Using Chatbot / AI in communities

Hi All,   A similar discussion today led me to post this question here. It's about the recent development with (chat) bots and community integration. I am convinced there are opportunities to simplify...
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TeroRe

Moderation using AI?

Hi,I just want to hear do you use AI based moderation in your community? How well it does work and what kind of operations AI does and so on?There is several "AI moderators" in the world, here is exam...
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Leandra_N

Category Admins and Moderators using private messaging "Find Users"

Hi! I want my category admins and moderators to be able to use the "Find Users" function in private messaging. Haven't been able to find a permission I can update in their roles to give them this abil...
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suemacaluso

LSI reports - How to get spam our of page view reports

When pulling reports from LSI we do not want spam reported in our page views as it changes it to an untrue metric.  Is there a way to not include spam posts in page views.  Thanks
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BHall

Video cover photos in "masonry" view - how to improve the experience?

Has anyone used the "masonry" list view with a video-heavy/centric contest? I'm looking for a better way to get cover images on the tiles that represent a video entry.  Currently, a user would need to...
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estieg

Tracking "title edits" within Lithium

We are preparing to roll out our super user program for our GoDaddy Community, and one of the “tracks of participation” we want to make available is that of “editing titles” (we haven’t thought of a g...
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calebmt

Enable Kudos on TKB Articles

This is probably a simple solution, but I haven't been able to figure it out. How do you enable kudos on a TKB article? I've figured out how to enable kudos on COMMENTS of a TKB article....but not on ...
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katiepbussey

Search crawling too broad of an area

Hi, all! We are nearing launch and I've run into an interesting search results issue. Search is treating phrases as individual words - so if I search cat and mouse, it will return results with the wor...
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Louiz_Q

[SMM] Multiple Language CSAT Copy Approach

Hey Li Community,  What is your folks approach when you have a multi-language and multi-regional brand (with one handle) and Lithium / Twitter only allows to send one copy with Twitter's CSAT survey?T...
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alfredojahn

What exactly does li export-studio-plugin do?

We use the SDK. Keep our files in a local repo. When Lithium makes changes in Studio, they generally send us a .zip file with only the files that have changed. I am on Windows 10. I use WinMerge to co...
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