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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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Esther_H

Subscribe to a board on behalf of a user

Hi there, we are working with private boards to discuss some "special" topics with some users. We would like them to be subscribed to the whole board to get email notifications when we post something ...
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kgroneman

Removing ClickTale

I inherited our system so I wasn't in on the creation of it.  In the system wrapper, "Page Hitbox Content" there's a ClickTale section.  Nobody here knows anything about it.  Is that something Lithium...
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roisinkirby

How do you measure Weekly / Monthly Active Users?

Hey all! I'm looking for the most straightforward way to measure Weekly Active Users (WAU) and Monthly Active Users (MAU). Our criteria for 'active' is posted a member who has logged in and submitted ...
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Wendy_S

Mobile Survey - Value Analytics optimized for mobile/responsive

Hi All. Since we implemented our responsive design for our community we've seen nice growth in mobile traffic. We currently do not have our Qualtrics survey popping on the mobile experience and I am w...
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jhaze

What exactly are Message Tags?

Hello again, I am trying to understand the use of having Message Tags when creating a forum post in our community. I can understand why we have Labels, can anyone care to help out?What is the differen...
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jhaze

Option to tag another user in a comment/reply?

Hi all,Right now, as an Admin, I have the option of tagging myself (and other users) in a comment/reply.However, a new user in the community tries to tag himself in a post and on my end, it looks like...
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kgroneman

Can idea exchange comments have kudos/likes?

In our idea exchanges, users currently can't like/kudo a comment on an idea and I can't see anywhere to enable that functionality.  Is that an option for idea exchanges?
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jhaze

Who is utilizing our Language Packs in our Community?

Hello Lithosphere Community 🙂Within our community, we have a few different global blogs/communities: Korean, Japanese, Chinese, French, German, etc. We are wondering if there is a way for us to look ...
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jmuzzana

Allowing TKB authors to edit their own articles?

We recently implemented TKB in our community. We have created a new TKB author role and granted these users the "Start new articles and edit drafts" permission. However, we want these authors to also ...
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Kev_B

Redirecting to newer content?

Hi,We previously hosted some video content in a forum-based section. Due to a business case we created a new section for similar content based around blogs.The majority of our search engine traffic is...
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