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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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Leigh

Rename Tribal Knowledge Base

Hi All,I was curious to know if it is possible to change the name of the Tribal Knowledge Base feature in the UI.  (I don't care how it is represented on the backend - I am just interested in what our...
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Kev_B

Response, Community & rich text

Hi,I run a community and we use Response to send posts. A common problem we're seeing is when agents type out their responses outside of the console (Word etc) and then paste into Response. A straight...
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CarolineS

Viewing all content by a user within a node

Hello!I'm trying to figure out how to view all content by a specific user within a specific node of the community. I figured "Advanced Search" with Location and Author filters would do the trick, but ...
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eaheaton

Is there a way to know what date a user earned a new rank?

I'm looking for data on when users that rank up (from a New Member to level 1; level 1 to level 2; level 2 to level 3; etc) each week. Is there a way to know what date a user earned a new rank?  Thank...
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Toby

Make reporting easier for Community Managers

Good day everyone,Community Managers have struggled with proving the ROI of communities and the best way to: show their value & justify their cost – built-in, simple reporting is what we seek (and wou...
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mhock

Anyone have insight on Knowledge Management

I am not certain this is the right place.  I am looking for insight on how people structure their knowledge management team as well as how the structure their knowledge base software.Any insight is gr...
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sarajaynerow

Insert Image Permissions

Hi all, hopefully someone can point me in the right direction?! We have provided a set of users with the Insert Image role permission however some users are still unable to insert an image into a disc...
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SimoneM

move old discussion in archive

Hi there,my community has almost 4 years and lots of content.Over time some solutions that were valid in the past, today are no longer valid, for example because we have changed procedures, product fe...
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jhaze

Node vs User

Hi Khoros Community!  I'm pulling Accepted Solutions metrics for our community. What is the difference between Accepted Solutions (User) metrics an Accepted Solutions (Node) metrics?Thanks in advance!
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Toby

Community Manager Chats - Your Suggestions Please

Good day everyone,I enjoy connecting with other Community Managers to talk a little shop and share best practices. I participate in a few tweetchats, mostly about social media, and am seeking one for ...
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