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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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tealiumjustin

How to create account-level summary of Lithium activity in Salesforce

We have the Salesforce integration installed and working well. It gives us Lithium activity information at the Contact level. We can also see all Lithium users in Salesforce and, if it exists, the cor...
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TeroRe

Instantview?

Does Lithium support Instantview-feature? For example with blogs it would work nice, when you open it from WhatsApp or Facebook-app and so on.
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TeroRe

Daily digest

How does it work? Example:During the day you get 22 mentions. You spend time on community few hours and you read 9 of them, 13 is unread and/or you receive them when you are not in the community.Then ...
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AlanA

Guidelines for Executive engagement

Hello, We're planning on training some of our Executive team for Community posting. We have external posting guidelines for our members and a couple of bullet points internally for employees to consid...
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lana_lee

Cannot edit original idea as admin?

We recently made our community responsive and, perhaps I'm wrong, but as community admin, we should be able to edit the original idea, right?I noticed that I can only edit the idea replies, but not th...
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mvanpelt

Community Member Not Receiving Subscription Notification Emails

I have two customers that have subscribed to our Product News board. They are not receiving the subscription email notifications. I have validated that they are in fact subscribed, and also validated ...
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mhock

Any ability to automatically notify a user when a specific level of kudos are obtained?

We are reworking our idea management process on our private Community.  A user will now need to obtain 50 kudos in 3 months for product management to review.We want to encourage the user to campaign a...
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lwhite

experience with translator widget for technical support questions?

Greetings, I manage a private, global B2B community for SAP.   It provides support for implementation partners --  so discussions are very technical.  I'd love to hear your thoughts and reviews on usi...
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Nava_Schneider

Remove masonry list view from blog

Hello, I have two questions about Masonry List View for blogs: Is there any way to turn off all cover images? We have a technical community, and the image requirement is causing issues. If the answer ...
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deirdreyee

What IdP do you use?

For communities that use SSO, what IdP do you use? Was it already in place? Did you plug into an existing process, or did you have to work out identity management? What issues did you encounter?We are...
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