In the Formula Kedudukan -field you can define several criteria but is there anything related to R&R ? For example, if user write a review he/she get´s a badge or a rank?Our idea is for example: membe...
Our Customer Success team uses Microsoft Teams heavily to host all their discussions and questions for each other. There is a ton of CS created content and tribal knowledge that then just sits in Te...
Hi!Are there different action to make an account disabilitation instead of a ban?I mean, sometimes users ask to cancel their registrations to the community because they're not interested anymore.Do yo...
As we grow our translations within our discussion forums, users have pointed out that when they search, they are not seeing translated results. How do we make this happen?
We are working with two schools of thoughts as to who should own the Community. My learning has shown me that 'it depends'.The ultimate purpose/goal of the community determines who owns. Reduce ticke...
Our email templates include the following image: https://community.softwaregrp.com/t5/image/serverpage/image-id/4953iABDE86FDFB311539 Where is this image located and how do I access/edit it? All th...
Is there a way to mark discussion forum posts as read, in batches? We have some that our support team posts as "support tips" and we don't want them appearing in the "unanswered threads" list. Any sug...
I'd like to know WHEN ranking happens. Is it a constant process? Does rank only happen when a user logs in?I have a "Role Remover" rank. It usually sits at the bottom of my rank list. Here's wha...
