Public
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Frequent Advisor

role which prevents new members from sending a Pm without creating a public post

Hi All,

 

This was active on my community but it was removed by an admin in error. Anyone know how I can make it so new members cannot send a PM without posting first? As a rule/role for a new member.

6 Replies 6
Honored Contributor

Create a role that has PM permissions denied.

Set this as a role that is applied to all new users.

Create another role that has the permissions setup as you want.

Have this role granted with a rank earned after creating 1 post.

Be sure the previous role is also removed when earning this rank.

----------------------------------

Lili McDonald
Senior Community Manager @ Udemy
Connect on LinkedIn

Thanks @lilim  is there a userguide for step by step on this? 

Honored Contributor

Hi @Rachie1986 - I don't believe there are specific instructions on how to do this, but there is general documentation here on roles and ranks:

https://community.khoros.com/t5/Roles-and-permissions/Create-a-role/ta-p/108809

https://community.khoros.com/t5/Roles-and-permissions/Assign-a-role-to-a-member-upon-registration/ta...

https://community.khoros.com/t5/Rankings/tkb-p/rankings

----------------------------------

Lili McDonald
Senior Community Manager @ Udemy
Connect on LinkedIn

Thanks @lilim  I've created a new role with Pms turned off and I already have the new member role. so how can I make both work together? is that the ranking piece? So I'll need to create a new rank that holds both the New member role and the blocked PM role and then another rank with 1 post which only holds the new member role. Does that make sense? In other words am i correct in thinking that will work?

Honored Contributor

Can you make the new member role just not have the permission to send PMs? That way you don't have to worry about 2 different roles. Or do you intend for the New Member role to go beyond just the user's first post?

 

The article here has info on assigning a role with a rank:

https://community.khoros.com/t5/Roles-and-permissions/Assign-roles-to-users/ta-p/108807

----------------------------------

Lili McDonald
Senior Community Manager @ Udemy
Connect on LinkedIn

Yeah you see I'm working off an existing structure and New member is the role common to 4 ranks which probably needs to be looked at. 

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Lithium customer? For direct assistance from our Support team, please visit the Support Forum.