Hi, Few of our users are not able to see the Signature section when they go to My Settings -> Personal Profile -> Personal Information. what could be the reason?
If you open Admin and select the Users tabs then you can either set this at the default role level or set it at a specific role level if you don't intend to set this for everyone.
The User Profile permissions settings is about how half way down the list of permissions you can set. I find it easier just to use Ctrl F on the page and type signature to locate it.
1. Open Admin and navigate to the Users/Defaults tab:
2. Locate 'User Profile' permissions for 'Signature' on this page [ctrl F Search for Signature] or scroll down the page:
3. Ensure the Use a signature is set to Grant for everyone [Default user] or Update your custom roles [Switch to the Roles tab and select edit for a custom role you've created] and as needed to mark this permissions as 'Grant':
Sorry I don't have any other suggestions. Maybe someone else has seen this issue and knows how to resolve or it requires a support case.
Yes, a user's signature will appear at the bottom of every type of content (blogs, ideas, TKB, forum, user group) and comments.
There is a setting to enable signatures in the Admin console.
Discussion Styles > Posts & Topics > Posts Display
There are also 2 related user permissions for using signatures.
Do you have these settings enabled and a signature associated with your account, but it still isn't displaying on posts? If so, the issue could be that there is an issue in the design. We had an issue in the past where there was CSS hiding the signature / cutting it off.
I hope this helps!
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