Lithium’s Head of APAC Marketing shares key trends for social & community in this podcast.
Will the worst snowstorm Sweden has experienced in 10 years stop a community manager from attending a knowledge-sharing and networking event? The answer is no, never!
How to build superior CX strategies in the utilities sector.
Go behind the scenes of ING Direct's Web Café : its origin, its growth and its ambassadors.
My key takeaways from Dr. Wu's recent webcast, Personalizing the Customer Experience.