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Khoros Community Blog

Khoros Staff

The newly launched synonyms search in 19.8 (Aug 2019 release), expands what the user is searching for, and searches for all ‘synonyms’ as defined by the community managers!

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Khoros Alumni (Retired)

Over the past month, Khoros has released some great enhancements to our search analytics.

With these enhancements, you can,

  • Understand the effectiveness of the returned search results
  • Understand customer intent by viewing the top results clicked after a search 
  • Measure the effectiveness of Promoted content
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Khoros Staff

Finding users on the community becomes simpler with community release 19.4. We look forward to you feedback, to further improve it in the months to come!

 

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Khoros Staff

Learn how you can use Promoted Search to boost specific content to the top of the search results list when users search for specific terms.

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About Khoros Community Blog
Your hub for Khoros Community analytics, tips, product features, and customer success stories.